Shane Mishler is the CEO of SD Tech, an IT management service provider based in San Antonio, Texas. With a background in the arts and a passion for understanding how businesses operate, Shane has played a key role in the growth and success of SD Tech. He is known for his engineering mindset and his ability to break down complex processes and strategies. Shane is dedicated to providing high-quality IT services to small and medium-sized businesses and is focused on building strong partnerships and expanding the company's reach.
Summary:
Shane Mishler, CEO of SD Tech, shares his journey of growing the company and tripling its revenue. With a background in the arts and a passion for understanding how businesses operate, Shane brings a unique perspective to the IT management industry. He discusses the importance of having a strong business mindset and the value of partnerships in achieving success. Shane also highlights the challenges of standardizing processes and the need for continuous improvement. Overall, his story is a testament to the power of perseverance and the importance of building strong relationships in business.
Key Takeaways:
Shane's engineering mindset and passion for understanding how businesses operate have been instrumental in the growth of SD Tech.
Building strong partnerships and expanding the company's reach have been key strategies in tripling revenue.
Standardizing processes and procedures is an ongoing challenge, but it is crucial for scalability and efficiency.
Shane believes in the power of partnerships and leveraging relationships to achieve success.
Legacy is about making a positive impact on others and leaving a lasting impression.
0:00:00 Introduction to the Business Growth Talks podcast
0:01:10 Introduction of Shane Mishler, CEO of SD Tech
0:01:57 Definition of a business mindset
0:07:31 Impact of upbringing on Shane's professional life
0:12:21 Overview of SD Tech as a managed service provider
0:13:33 Introduction to SD Tech and their role in supporting businesses
0:14:02 Importance of technology in podcasting and the need for IT support
0:15:25 Mark Haywood's request for IT specialist assistance in London
0:16:25 Remote support capabilities of SD Tech
0:17:31 Discussion on SD Tech's market expansion strategy
0:18:08 Different mindset between Shane and the CEO in terms of building an empire
0:19:16 Importance of being prepared for growth and expansion
0:20:31 Benefits of remote support in handling expansion
0:22:04 Contrasting mindset between Shane and the CEO in building a business
0:25:37 Understanding the CEO's work ethic and mindset for success
0:27:35 Different leadership styles and the value of authenticity
0:28:58 SD Tech's revenue growth and focus on systemization
0:30:08 Importance of profitability over revenue
0:30:21 Challenges in standardizing processes and procedures
0:32:37 Revisiting processes and SOPs for better documentation
0:34:02 Lessons learned from the oil and gas industry's documentation
0:36:24 Importance of strong documentation in franchising the business model
0:38:02 Consideration of various growth strategies before deciding on franchising
0:39:17 The challenge and potential of franchising MSPs
0:40:00 Overcoming the challenge of technical knowledge in opening an MSP
0:41:21 Background on how they started and focused on removing technical knowledge
0:41:43 Shane's entrepreneurial aspirations from a young age
0:43:35 First conversation with Wes, discussing their backgrounds and vision
0:50:23 Best decision: Wife's support and taking a chance with small business
0:51:24 Best advice: Power of partnerships and leveraging relationships
0:52:36 Mentor who helped Shane with mindset and strategic hiring
0:53:41 Regret
0:55:49 Proud of siblings' success
0:56:55 Legacy: personal happiness and positive impact
0:58:12 Why he does what he does: spreading positivity
0:59:16 Contact information
1:00:14 Impressions of Shane
1:00:46 Inspiration from different routes to success
1:01:14 Importance of systemizing and processes
1:01:41 Connect with Shane
1:01:46 Conclusion and podcast wrap-up
Find more details about the podcast and my coaching business on:
www.absolutebusinessmindset.com
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LinkedIn - https://www.linkedin.com/in/mark-hayward-163721a0/
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